We arrived about 30 minutes ahead of check in. Never in my life have I been told that a hotel would have to charge me $25.00 extra dollars for a check in at 30 minutes before. Come on really ? That was really disappointing. In fact. So much so , that as other people were showing up in the parking lot, we warned them what to expect. Each guest came out with amazement that , this was indeed , the case. Ridiculous, especially considering, we had no idea what awaited us once we got inside our room. NO soap to wash with , coffee maker you had to hit over and over again to make to button work, no extra blanket, and it was COLD, also the toilet had a problem flushing. My mom and I were really disappointed. We we’re staying in town for « Victorian Christmas « event in town. Hope the owners can make it up to us. Oh! And when I asked about my pre paid check in , the next helper NEVER could tell me I had already PAID for the room. I did not like her abrupt response to me as I asked for it. She told my deposit ( eye roll 🙄) because she basically acted as though I never paid. I paid a month ahead so I didn’t have to deal with the check out as I always do to at other hotels I’ve been to over the years. It was weird. So weird!