2/10 - 너무 별로예요
Charles
가족 여행
2024년 12월 2일
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This was the worst hotel stay, I have ever had, the toilet paper rack was broken, there was only 1 set of towels for 3 tenants, the toilet seat was loose and broken, the phone did not work and the room was filthy. I asked the manager Nick and he said they would send a maintenance person to fix the issues I was out all day and when I returned nothing was done. Then Manager Nick said I would receive a full refund and a phone call. I did not receive a call and after speaking with Nick he acted like he did not know who I was and said I would not get any compensation or a thank you. All I have heard from Nick is nothing but lies. I have the invoice with a note from Nick stating that I would receive a refund. This was absolutely the worst service, treatment and stay I have ever had at any hotel. RIDICULOUS.
Charles
2024년 11월에 2박 숙박함