I am very unsatisfied with our stay. Upon arrival we were “greeted” by and extremely rude and irritated young man who was probably upset because we interrupted his smoke break right outside the hotel door. He spoke to us as if we were bothering him.
He was extremely unhelpful and we could not understand the WiFi code that he quickly verbally gave us. As we left to the elevator, he scurried back outside to finish his cigarette. The hallway on the floor we were staying smelled atrocious as if nobody has actually cleaned the hallway floors in ages. The rooms were somewhat clean. We were given the smallest possible shampoo and conditioner.
All throughout the night people were being loud in the hallways, playing loud music, yelling, running up and down the hallways. There was no common courtesy at all. We were put in a room right by the elevator, when there were more, better rooms available, which just made the noise problem all the worse. My husband and I didn’t sleep one bit during our stay. When we left there was still nobody at the front desk to see us leave. We had to hunt down some kind of staff to check out. I will never recommend this hotel to anyone and I plan on calling customer service during the week, I’m writing this on a Sunday, to put in a formal complaint.