4/10 - 별로예요
Mark
연인과의 여행
2025년 1월 28일
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
We booked the Grand Suite with mountain view and regretted it. The view was foliage and a garden!
The room was dark, tired and smelly! We downgraded to a mountain view standard room which did have a mountain view! Obviously no refund!
The hotel was being run by one member of staff who worked incredibly hard but this clearly meant a lower level of service. Breakfast was only served from 8-9am and had be to ordered the previous evening. Dirty breakfast dishes had to cleared by guests and placed in a plastic crate like a hostel!
The rooms were only serviced on request with a £2.50 donation to local charity if you didnt have the room made up!
Overall very poor and definitely not worth anywhere near the £500 we paid for 2 nights! Would never return and would advise you to select any of the other numerous places to stay in Franz Josef!
Mark
2025년 1월에 2박 숙박함