엘리콧 시티, 볼티모어의 로맨틱 호텔

"체크인서비스와 객실관리 다좋았습니다. 다만 주차시스템이 좀 복잡했습니다"

"I made my reservation here a month ago. However, on the day of check-in, the front dest staff informed me that my reservation had been transferred to another location due to maintenance issues at the hotel, and the staff instructed me to go there. This was an extremely frustrating and unprofessional way to handle a situation, and it was the first time in my life that I had experienced such a thing. I asked to speak with her manager, but when I tried to call, the manager did not answer. I also sent an email, but I have not received a reply yet. This cowardly way of handling things made my business trip in Baltimore the worst. "