The hotel lobby is very clean, but we found candy bar wrappers in one of the beds. We also asked to have our room cleaned, and for towels. They did not bring the towels, and our room was not cleaned during the time we were there.
We also were placed right beside the elevator, and the noise of the elevator as well as all the people using it was horrible. On top of this, the room’s cooling/heating fan was broken. It was loud enough to keep us awake. We asked for a new room, and things were a bit better.
When we were entering the hotel, we were approached by a woman who was trying to scam the people entering and exiting. She claimed she was from Calgary, and she lost her wallet in West Edmonton Mall. She had no money, and wanted us to give her cash. We said no and walked away. The next afternoon she tried the same scam again, and we told her that she hit us up the day before. When we called her on it, she claimed that she had been driving all day and night around the hotel. We then reminded her that she told us she needed money for gas, and her tank was almost on empty. She then peeled out of the parking lot giving us the middle finger. Ahh…good times.
We reported this to the staff, and they told us they would take care of this. Then today as we were checking out, the same woman drove towards us. When she realized who we are, she gave us the middle finger again.
Will I stay here again? Nope.
