더럼 헤리티지 코스트, 잉글랜드의 바닷가 호텔

“Perfect for a business trip. Nice room, nice food, good wifi”

“A nice little hotel. I stay here often as it’s convenient to my office. ”

“Super place to stay - right on rhe beach and near the pubs and restauarants. Secure parking round the back or parking on the green. The room was fabulous, splotlessly clean, tea and coffee, and bottled water . Breakfast was superb and the staff are lovely and friendly. I will definitely return !”

“I haven't received the email with the key code yet. When I managed to reach the responsible person, they sounded frustrated on the phone, as if it was my fault they hadn't fulfilled their responsibilities properly The advertisement was ambiguous, and I wasn't aware that the bathroom was separate. Additionally, the room wasn't clean, and the towels provided were dirty, so I had to get my own. The heating wasn't functioning, and it was uncomfortably cold. I had to sleep with a hoodie, but I was...