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"Clean room and very friendly staff. I will definitely stay here when I come back to Charlotte"

"It was fine"

"While it was clean and everyone was friendly the food, room and casino did not live up to the other reviews. The food was cold and way way over priced. $22 for rips sure but then $16 for a sandwich. And the rips and all thw sides were cold. The room was clean and spacious but there was a night light we could turn off and had to stack things in front of and the ac unit kept clicking on and off all night and kept waking us up. The casino also smelled werid and everything was super spread out with only half the tables being run. "

"Great staff and comfortable room"

"First room was not cleaned when we got there, but the staff was pleasant and put us into another room which was good. The location is in a very sketchy area and there was an actual lockdown of the hotel in the morning we left because of a shooting directly across the street. "

"They were great… my husband was celebrating a birthday and we had a lovely red velvet dessert in our room upon arrival. Beautiful hotel and great location! "

"Great breakfast.. Cool AC. conveniently located"

"The room plain. There was some kind of free standing air conditioning unit that was difficult to control. The walls are thin. We were kept awake by children crying and adults yelling at each other. Not a good experience."

"Walked into room, it smelled. Chair was filthy and room had one half used roll of TP. Surfaces in kitchen had been wiped, as you could see streaks of filth. AC in bar/eating area was out in main floor. Which made it kind of miserable to be there. It has location working for it next to Spectrum Center."