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"Had a parking lot on site. Check in was easy and they provided two meal tickets for some frozen dinners. The dinners were quite nice. The room was decently spacious and did not feel like a shipping container at all. Nice and quiet area with lots of dining options in the area."

"The worst experience for check in as they messed up our booking - wrong unit number and code were informed, and it was for another Rakuten stay, not this facility! The facility is new, a huge living & dining area compare to Nasu where we stayed a year ago. Too many huge bugs in the balcony, lots were dead already but not cleaned… narrow parking area and the aisle "

"Spacious deluxe twin room , clean and friendly service. But the windows are facing the wall of the next building so no natural sunlight and there’s no safe in the room. "

"I was impressed by the beautiful view and I do appreciate the kindness of the staffs. However, I felt disappointed when I noticed that I paid ¥3,454 higher than what I reserved on Expedia. I thought I would get reasonable price making a reservation through Expedia, but I didn't.They charged me ¥19,400 but according to my reservation it’s supposed to be ¥15,946. "

"It was a very meaningful stay."