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"The property is perfect for relax and stay in. However, tourist needs to have transportation to get around the city or nearby attractions."

"Everything was great, my only minor complaint is that our room was pretty far from the main lobby so it was a haul. However, we were really close to a side exit door and had easy access to the pool area which made it worth it. My kids loved the pool and kids play area. During our trip in mid-April, it was still a bit chilly outside but the pools are temperature controlled so it was great. We took dips during the day and in the evening, when they had live music. Breakfast was beyond amazing. So many choices and a separate area with sweet treats for the kids. Hotel is also close to some big tourist spots - just about 10 minutes from the Hello Kitty museum, which was a big hit for our girls. I have been to Jeju multiple times since childhood but this was my first time staying at Lotte and I loved it. I would definitely consider coming back in the future. Highly recommend if you have children."

"Love the hotel facilities and cleanliness. Hot swimming pool is available from morning until late evening 10pm. Comfortable stay. Definitely recommend this place."

"A class apart"

"I was honestly impressed by how uniquely the hotel expresses its own brand identity. The ocean view was amazing, and the spacious rooms, along with the pool and gym, really showed how much they care about the guests. The restaurant was top-notch—absolutely high quality. But what stood out the most was the staff. They were so cheerful and polished, yet consistently polite and warm. That really surprised me in the best way."

"깨끗하고 서비스도 좋았습니다. 미니바 스낵 및 생맥주도 제공해줘서 잘 쉬다 왔습니다. 도심이라 근처 공사 소리가 났지만 귀마개를 보통 챙기는 편이라 괜찮았고, 한라수목원 및 노형동 맛집 가기에 좋은 위치였어요."

"Excellent location in Jeju city "

"Staff members (young men) hanging around the lobby near the info desk and they are useless and not helpful @ all. They could help open the doors and helpful to bringing in the luggages. "

"beautiful"