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"The way to the hotel is a little bit narrow, Better to go there by car."

"Wonderful property with wonderful staff. "

"We had a great stay! Beautiful property with nice pool and nice cabin. Would highly recommend this place. "

"全体的にGood 2Fの窓からは、富士山も見える レイアウトは移動しやすい 大抵のものは揃ってる。 ウェルカムワインもあり最高でした。 各階にトイレもあり非常に便利。 ただ、電池が切れてる設備が多々 ・エアコンのリモコンの電池が切れてた ・ガスコンロの着火の電池が切れた ・ランタンの電池が切れてた "

"All the outdoor furniture (table and benches) on the terrace (including the wood deck) were completely covered in yellowish dusty pollen and had to be cleaned in order to be used. We sat down unknowingly and our clothes got really dirty from all the pollen. The rubber outdoor sandals were only one size and too small. I’m a womens US size 9 or 39 European size. I had enormous trouble signing into my YouTube account on the tv, which wasn’t the case last time I stayed at a different Rakuten stay...

"とっても素敵な時間を家族で過ごせました。"

"After staying in Tokyo this place was amazing for our family because of the space alone! The property is around an 8min walk from the end of the Hakone Pass cablecar and the ropeway connection. It rained most of our stay but there is a nice outdoor table set and a lot of japanese anime comics (in Japanese) in a lovely takana room with bean bags. Kitchen is well stocked except i couldnt find a knife but theres a lot of plates, bowls etc etc. The bathtub was amazing on the cold days. Would def...