2/10 - 너무 별로예요
Anthony
연인과의 여행
2024년 12월 21일
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Bedbugs!!! We stayed for 2 nights in December 2024, found a full grown bedbug crawling on us while we were relaxing. Took photos and sent to managament. I put the bedbug in a plastic bag and brought it to the front desk at 11 pm. Had to change rooms a few floors apart at 12:00 am! Ive called a numerous times to talk with managment but they say they are busy or will give you a call back and employees say they take this very seriously. Now its been a full week and management has not called nor emailed. I doubt they did anything at all to rectify their infestation, and am just hoping I wont write a review since I acted calm and collective during the situation. My gf couldnt sleep the whole night because she had bites on her back and was scared. We had to sanitize our clothes, purchase multiple bed bug killers for our clothes and baggage and have the potential of having BEDBUGS in our homes which can cost thousands to fix. Dont waste your time and money staying at this location and possibly spending thousands to not have to live with bedbugs. A disgrace to the Holiday Inn name.
Anthony
2024년 12월에 2박 숙박함