4/10 - 별로예요
Azizeh 님, Hoffman Estates
출장 여행
2025년 2월 10일
좋아요: 청결 상태
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Was given a room that has a defective shower and the warped floor to show that this isn’t a new issue, but a shower curtain over a ledge that serves as a ramp for the water to run off into the bathroom is bad enough. Combine it with a drain that’s higher than the floor and that warping that angled the water right out of the bathroom and into the entry way. Which was absolutely flooded when I came out of the bathroom for the knocking to let me know it flooded the next room and hallway. Zero indication of that was seen in the bathroom or at the door so I was confused until I turned around and saw my luggage was laying in a pool of water. It took hours for me to go through my soaked clothes and make sure that nothing had bled out and destroyed my things. So I hand washed what I saw needed it to prevent stains before it was picked up by a laundry service. Down jackets that haven’t been worn since being cleaned the day before I checked it will be at least $60 in dry cleaning. Again. About $200 more for the laundry and looking at $400 to clean the brand new Tumi luggage that was sitting in water and soap/shampoo. Hopefully it’s not destroyed. I had to extend my stay since my clothes came back but I have no luggage. The manager was kind enough to offer me the rate that it is online, and of course full price was paid for this visibly damaged room that has no option to use the shower.
I’ve been staying here for weeks. Thousands of dollars was gladly spent. I liked the place.
Azizeh
2025년 2월에 7박 숙박함