2/10 - 너무 별로예요
Elnora 님, Dallas
아이를 동반한 가족 여행
2025년 1월 20일
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
We are fairly well traveled, but this was, by far, one of the absolute worst experiences we have had with a hotel. The first room we were given was filthy, so we were switched to a second room, which was also disgusting. The third room wasn’t much better, so we had to leave and find other accommodations elsewhere. There was hair, body fluids, and items left from previous guests. There was dust that had accumulated over a period of time, based on the thickness. Further, my husband and children went down to view the pool and there was brown slush around the edges of it, debris at the bottom, and the pool chairs had some unknown substance on them. The manager was supposed to call us, but we haven’t heard from her yet. We were extremely surprised by this experience given that they are in the IHG family. There are better options in the area. Steer clear of this place until they’ve had sufficient time to, hopefully, address the issues with property maintenance and management.
Elnora
2025년 1월에 2박 숙박함