8/10 - 좋아요
Karen Roberta
연인과의 여행
2025년 1월 20일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I really really liked the wine & cheese hour and the hot chocolate and cookie service at night. Breakfast was just okay. I would have liked more hot food options. I would have liked to check out the hot tub, but it was pretty cold at night, and the water seemed just lukewarm. I was really put off by two things: #1. At check-in, the desk person was kind of rude or maybe just indifferent. She didn’t seem to want to be there or care that I was there. Later, I asked the same person for another pillow (only 2 in the room?!), and she told me that a lot of people requested pillows, so I might not get one. What?! It just seems unbelievable that a hotel wouldn’t have enough pillows. And guess what? I didn’t get one the first night. I will say, however, we stayed for two more nights, and that person was never at the desk again. Every other staff person I encountered was absolutely lovely and went out of their way to be accommodating. (I did finally get my extra pillow!) #2: The parking lot for the hotel is blocks away. This would definitely be really challenging for people with limited mobility. It was also expensive. There was a pay lot right behind the building (not managed by the hotel), and I didn’t check, but I wonder if it would have been cheaper or similarly priced. It certainly would have been more convenient. I would probably stay at this hotel again if the rates were reasonable.
Karen Roberta
2025년 1월에 3박 숙박함