캐슬퍼드의 휴가용 주택 임대

“정말 멋진 인테리어 및 위치. 리셉션 직원들 매우 친절. 엘리베이터가 불안정해서 문이 열리지 않은 채로 두어번 오르내려서 무서웠음. 하우스키핑 전에 네스프레소 디카페인 캡슐로 부탁한다고 2파운드와 메모 남겨놓고 나갔는데 해주지 않았음. 소금이 하나도 없었고 식기세척기 세제를 리필해주지 않음. 세탁기는 있지만 세제가 없었음. 샤워실의 물때나 곰팡이 그리고 화장실 환풍기의 먼지가 많이 보였음. 5성급 호텔인데 청소가 제대로 되어있지 않는게 실망스러웠고, 냉장고 안에 비치되어있던 무료 음식을 리필해주지 않음. 그 외의 침구, 가전제품, 어매니티 등은 모두 고급스럽고 만족스러웠음. 타운홀에서 도보 5분. 근처에 슈퍼나 스타벅스 있음. 호텔 홈페이지가 열리지 않아서 연락 없이 호텔로 택배를 보냈었는데 체크인 전에 이미 룸에 갖다놓으셔서 감동받았음. ”

“Beautiful apartment and in an excellent location ”

“We loved this little apartment! Its location is excellent to walk to all the sights and restaurants of York. There was plenty of room for our family of 5. We loved its location next to the city wall- very pretty. I could see how it would be hot in the upstairs in the summer since it was a tad warm when visiting in March. We would absolutely stay again.”

“Very easy location to be in, good customer service and clean”

“The environment is comfortable and quiet, with clean and tidy bedding. The setting is pleasant, and cooking utensils are fully equipped. There are various types of shopping venues near the hotel. This is the second visit, and it’s just as good as the first time. Customer service is quick to respond, with excellent efficiency.”

“Very comfortable stay. Excellent communication before arrival. Room was clean and tidy, and the accommodation was very quiet. Would definitely stay again if working in area. ”

“Weekend break in this property. It was very modern. Tastefully decorated and all the things you need for a nice stay. The only issue was noise from other guests coming and going in the early hours but out of the control of the owners ”

“I cannot fault the way the apartment is 'kitted out'. There was everything you needed even down to disposable slippers. Nice to have heaters for a very cold night and morning. The shower is great with an overhead rain shower. The owners always responded immediately to any questions I sent which is good. My only tiny criticism is that there was an overwhelming smell of very pungent air fresheners but obviously, most people wouldn't find that a problem. I would definitely recommend this...

“This is an excellent property. The apartment had absolutely everythig you could possibly need. We will definitely use this property again. Can highly recommend. ”

“AVOID!!!!! No one nor any info available at check-in. Hosts supplied email address & mobile number weren’t in service/operational. Hotels.com agents, the hosts management company, Travelnest had the same issue, hence their vetting & monitoring processes are very questionable. Extremely distressing & frustrating experience. Wouldn’t wish the above ‘experience’ on anyone else, AVOID!!!”