My sons and I weren't expecting anything luxurious, but we were expecting the basics, like a comfortable bed and a free wi-fi. There was only a harsh overhead light, no bedside lamp, no clock, the beds were big cots, the thin mattresses were visibly swayed. The window didn't latch, there were two bath towels, one of which had a large hole in it, the other paper thin, and only 1 hand towel, no bath mat. The second evening we wanted to use the internet in the room but we couldn't...