Batu, Malaysia hotel rooms at the Independent

"Cleanliness was terrible; carpets were extremely dirty. Breakfast was not good."

"Quite spaces "

"We stayed in two single-bed rooms on level 5. Check-in was smooth and hassle-free, and the rooms are good value for the price. Free basement parking is available. The property is a bit old, so don't expect anything fancy. Hot water is consistently available, and the hotel provides basic amenities such as two water bottles, shower gel, and shampoo. However, toothbrushes, toothpaste, and lockers are not provided. There is a mini refrigerator in the room. I stayed for one night without breakfast,...

"Staff were lovely. Room was very good and hotel generally good. Website said breakfast but there wasn't. But good for a reasonably priced hotel. Local restaurants good food and very reasonably priced"

"the room was suitable and good value for money"

"MRT station is walking distance, and mcd is just next to it. Staff is friendly and nice."

"Receptionist lacking knowledge in handling OTA booking reservations. They have difficulties finding my bookings and kept mentioning my reservation was not being found. It took about 30 to 45 minutes to check in a pre-booked guest room. They are also not professional when handling check-in procedures. During check-in time the receptionist was busy with findings charging cables and their phone. Rooms and surroundings can be improved compared to other hotels surrounding this area with similar...