I had booked a night for 18 JUN 2019 for my wife and I. Separately, a friend, traveling with us, booked a room. A few days before the trip our friend received an e-mail telling her there was a problem with her room and they were booking her on a "comparable" hotel. My wife and I were already overseas so our friend e-mailed us and we told her we should stay together and authorized her to notify the hotel to book us with her. SURPRISE, SURPRISE, when we got to Agrigento we went to the Kaos hotel, the reason for the cancelation was "lack of water". I asked the reception staff if the Kore Hotel, were we were booked, had a pool, the man said no. I asked him how could you say it is comparable when it does not have a pool; the answer was that it was a 4 star hotel. Well, we had to drive about 4 kilometers from Kaos to the new hotel. The Kore Hotel is not near the beach on a secluded area as the Kaos, it is on a busy street, next to a McDonalds in the middle of the town. There was no pool and certainly this was not a 4 star hotel, the room did not have a closet and the beds were sub-par. Needless to say, our experience of Sicily and Agrigento in particular was damaged. To make matters worse, we were charged the same amount of money for the room we had already paid to Kaos for the obviously inferior quality and overall experience of the Kore hotel. So the moral of the story is, make sure that if you book with Kaos, be prepared to be disappointed because it could happen to you.