When checking in, because I was a local they made me put down a deposit. The length of time it took to check in was long, when I just wanted to get off my feet and relax in the pool. I was disappointed in the cleanliness of the room, even more so when the toilet ran all night long, very loud, and unfixable by myself. The next morning, the breakfast was really good and housekeeping was a very friendly and apologetic for the cleanliness of the room, explaining that they were very short staffed. The pool was great, kind of making up for the rest of the crappy stay.