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"It was great to stay at Lotte, the service was excellent and the concierge lady, Kil Jin Sil helped us to install the eSIM card with extra care. "

"Amazing stay at Lotte World Hotel😍 I just love this hotel; from the design, the ambiance, the entire staff (from the front desk, the concierge, the restaurant…) was extremely helpful and so friendly. Everything was absolutely perfect 👍 The food at the restaurant was so delicious with a wide range of wine selection…and we couldn’t get enough☺️ The location is great! (Attractions, department store, a few blocks from a street foods etc…) "

"It could be overcrowded on weekends. If you need bed guard or any kids safety amenities, reserve on advance as they don’t have enough in stock!! "

"The staff were truly fantastic in helping us with every query and ensuring that our stay was enjoyable. The rooms were lovely, spacious and comfortable with phenomenal views "

"Good and smart"