We have new food options opening in January, including our new Canteen Food Hall with six new options to replace the Carnival World Buffet. These options include Southland Burrito Co., Shogun Ramen, Tony Luke's, Tender Crush, Nama Nama, & Attaboy Burger. We hope you will give us another chance and return to our hotel in the future.

룸이 넓어서 만족스러우시다니 다행입니다! 편안하게 머무르실 수 있어서 기쁘게 생각합니다. 더 필요한 정보나 도움이 있다면 언제든지 물어보세요!

I'm truly sorry to hear about the cleanliness issues you encountered during your stay. That's certainly not the standard we aim to uphold. We understand how crucial it is to provide a clean and comfortable environment for our guests. Your feedback regarding the drainage problem and the cleanliness of the bathroom is greatly appreciated. Please know that we take these matters seriously and will address them immediately with our housekeeping team to ensure these issues are resolved and don't recur. If there's anything specific you'd like to share or if there are additional details you wish to provide, please feel free to let us know. We want to ensure that we take all necessary steps to improve and prevent such situations in the future. Again, please accept our sincerest apologies for the inconvenience caused during your stay. We hope for the opportunity to restore your confidence in our accommodations in the future. If you plan on staying with us again, please reach out so we can ensure a more pleasant experience.

Thank you for taking the time to share your thoughts. Please know that we are working to resolve the challenges you faced. Guest satisfaction is our number one priority.

We are happy to hear that you enjoyed your stay with us! Please know that we are working to resolve any challenges you may have faced to make your next stay with us even better. Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

Hello Wonseok, I would like to thank you for taking the time to express your experience concerning your visit. We’re sorry you are disappointed, and we will work hard to fix the issues you may have experienced. I hope you will view this negative experience as an isolated incident.

Thank you, Heather, for your rating. We are working to improve our resort to earn your 5-star review for service in all areas. We hope we can welcome you back to Rio Las Vegas on your next trip with our renovations complete for you to enjoy the reimagined Rio. We will share your concerns with our team.

Thank you, William, for the great survey! Come back for another wonderful time soon!

We are saddened to hear that your visit to Rio Las Vegas fell below your expectations and appreciate you taking the time to voice your concerns regarding your stay online. We understand that the issues you faced created a trip that fell far below expectations. Our staff relies on public feedback like yours, so we can identify any areas of our operation that may require a certain measure of improvement. Please accept our apologies for the uncharacteristic service issues you encountered, and we will strive to create a more satisfactory resort experience for you in the future. We wll share your concerns with our team.

Thank you for sharing your experience. We appreciate you making us aware of the areas in need of attention and sincerely hope to be given another opportunity to surpass your expectations the next time you come to town.

Thank you, Shoushig, for your rating. We are working to improve our resort to earn your 5-star review for service in all areas. Please let us know where we fell short so we can improve your next experience. We hope we can welcome you back to Rio Las Vegas on your next trip with our renovations complete for you to enjoy the reimagined Rio.

Thank you, Tim, for sharing. Your feedback is very much appreciated. We look forward to your next visit at Rio Las Vegas. It is typical for an incidental hold to take 7-10 business days to be released. I apologize but what was failed to mention is that foreign banks can take up to 30 days for the credit availability to show in your account.

Thank you, James, for sharing your concerns about your experience. Unfortunately, when you book with a 3rd party they give you a price for room, tax and resort fees. you pay them the price of the room and tax. when you check in you pay the balance which is the resort fees. We apologize about any frustration or confusion it caused during your stay.

Thank you, Drea, for sharing. First, I would like to apologize for you being checked into a room that was not cleaned and inspected prior to your arrival. We sincerely apologize for the disappointing service you encountered. We missed an opportunity to ensure that you have the best Rio experience possible and for that we are truly sorry. I will ensure the correct departments are informed and this issue is resolved to the best of our abilities for your next stay. We hope you will give us another chance and return to our hotel in the future. We will share your concerns with our team.

Thank you, Gerald, for sharing. We sincerely apologize for the disappointing service you encountered. Our goal is to provide every guest with a great experience, and we sincerely regret to hear we've come up short. We will share your concerns with our team.

Thank you, My Lu, for taking the time to share your experience with us! We can't wait to welcome you back for another great time here at Rio Las Vegas soon.

Thank you, Jeff, for sharing. We sincerely apologize for the disappointing service you encountered. Our goal is to provide every guest with a great experience, and we sincerely regret to hear we've come up short. We will share your concerns with our team

Thank you, Elijah, for sharing. We would like to begin by offering our sincerest apologies for not meeting your expectations on all facets of your visit. Please know that our management teams are currently working to amend the inconsistencies you have mentioned. We truly regret that we fell short of expectations for your trip and are disheartened to know your time with us proved unsatisfactory. Your business is greatly valued and leads us to commit ourselves to more efficiently managing these issues moving forward. Should your travels bring you back to our exciting city, we hope to have the chance to restore your faith in our property. We will share your concerns with our team.

Thank you, Mayra, for taking the time to share your experience with us! We are thrilled that you came back and had a great time. We can't wait to welcome you back for another great time here at Rio Las Vegas soon.

Thank you, LeRoy, for taking the time to share your experience with us! We can't wait to welcome you back for another great time here at Rio Las Vegas soon.

Thank you, Reggie, for sharing. We are disappointed to hear of your recent experience here at The Rio Las Vegas. Feedback like this is critical to our future success. I have shared your concerns with the team.

Russell, we’re thrilled you enjoyed your time with us in one of our newly renovated rooms. We appreciate you taking the time to provide your feedback and we hope to welcome you back to Rio Las Vegas in the future.

Thank you, Bionca, for taking the time to share your experience with us! We can't wait to welcome you back for another great time here at Rio Las Vegas soon.

Thank you, MINGCHUN, for sharing. We are hiring more front desk agents and working out some tests with our newly installed self-check-in kiosks. We hope you will give us another chance and return to our hotel in the future.

¡Gracias Mayra por tomarte el tiempo de compartir tu experiencia con nosotros! Estamos ansiosos por darle la bienvenida pronto para pasar otro gran momento aquí en Rio Las Vegas.

Alice, we appreciate you making us aware of the areas in need of attention and sincerely hope to be given another opportunity to surpass your expectations the next time you come to town. We will share your concerns with our team.

Thank you, Caroline, for taking the time to share your experience with us! We can't wait to welcome you back for another great time here at Rio Las Vegas soon.

Thank you, David, for staying at The Rio Las Vegas on your recent trip to Las Vegas.

Lissinet, we appreciate you making us aware of the areas in need of attention and sincerely hope to be given another opportunity to surpass your expectations the next time you come to town. we will share your concerns with our team.

Thank you, Brenda, for the great survey! Come back for another wonderful time soon!

Thank you, Patrick, for staying at The Rio Las Vegas on your recent trip to Las Vegas.

Thank you, Caroline, for the great survey! Come back for another wonderful time soon! We will share your concerns with our team.

Thank you, Tmdp, for staying at The Rio Las Vegas on your recent trip to Las Vegas.

Lawrence First, I would like to apologize for you being checked into a room that was not cleaned and inspected prior to your arrival. We sincerely apologize for the disappointing service you encountered. We missed an opportunity to ensure that you have the best Rio experience possible and for that we are truly sorry. I will ensure the correct departments are informed and this issue is resolved to the best of our abilities for your next stay. We hope you will give us another chance and return to our hotel in the future.

Thank you, Cynthia, for your rating. We are working to improve our resort to earn your 5-star review for service in all areas. Please let us know where we fell short so we can improve your next experience. We hope we can welcome you back to Rio Las Vegas on your next trip with our renovations complete for you to enjoy the reimagined Rio.

Thank you, David, for your rating. We are working to improve our resort to earn your 5-star review for service in all areas. Please let us know where we fell short so we can improve your next experience. We hope we can welcome you back to Rio Las Vegas on your next trip with our renovations complete for you to enjoy the reimagined Rio.

Thank you, Rocio, for taking the time to share your experience with us! We can't wait to welcome you back for another great time here at Rio Las Vegas soon.

Thank you, Mario, for taking the time to share your experience with us! We can't wait to welcome you back for another great time here at Rio Las Vegas soon.