22 Yongyuseo-ro 172beon-gil Jung-gu, Incheon, Incheon Metropolitan City
Reviews
8.2
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
The best experience I've had was when we arrived in Incheon and reached the hotel by 6:30 pm. Seeking a good night's rest before an early morning flight, we booked one room for four people and a baby. The gentleman at the front desk not only assisted us with check-in but also generously provided an additional room at no extra cost. The rooms were exceptionally clean, cozy, and featured comfortable beds.
Vy
Stayed 1 night in Jan 2024
Response from 지배인 on Feb 20, 2024
Hi, customer.Rest comfortably during your stay at the hotelWe're glad you're gone, too. If you visit Korea next time, please use our hotel I'll pay more attention to it.Have a great day today.Thank you.
10/10 Excellent
Dana-chantil
Jan 10, 2024
Dana-chantil
Stayed 1 night in Jan 2024
Response from 지배인 on Jan 31, 2024
Thank you for your review.Have a nice trip today
10/10 Excellent
Jahbari
Nov 20, 2023
Jahbari
Stayed 1 night in Nov 2023
Response from 지배인 on Nov 21, 2023
Hello, I'm the manager of the Prince Hotel.Thank you for your review.Enjoy your trip
The staff was excellent. They provided us with another room, as our reservation room was cold.
kevin
Stayed 3 nights in Nov 2023
Response from 지배인 on Nov 13, 2023
Hello,MR, KEVIN.Thank you for your kind words.If you visit next time, take a hotel carI'll show you the tourist attractions.Thank you. Have a great day
Great place to stay with exceptional staff!! They made us feel very welcome.
Derek
Stayed 1 night in Apr 2023
Response from 지배인 올림 on May 3, 2023
Hello, I'm the manager of Prince Hotel.Thank you for your review.While you're at the hotel, don't feel uncomfortableWe're glad you're gone.Have a great day today
Our stay was excellent. We were picked up at Incheon Int Airport and shuttled to the hotel.
They provided luggage storage when we were away for two days in Tokyo, until we returned to stay a second night.
The driver took us to a nearby convenience store to purchase food as our flight landed at midnight.
Excellent service and we would definitely stay here again.
Derek
Stayed 1 night in Apr 2023
Response from 지배인 올림 on Apr 30, 2023
Hello, I'm the manager of the Prince Hotel.I can't believe you took a rest while using the hotelWe're happy, too. I hope you enjoy your trip.Thank you.
This is my first time in Korea, so being welcomed in such a friendly manner and helped with transportation felt wonderful. I felt like I was visiting family, as the near by restaurant served a family style meal as well. Great experience; close enough to the beach at a great price. I will definitely go there again.
Lee
Stayed 1 night in Mar 2023
Response from 지배인 올림 on Mar 21, 2023
리뷰 남겨 주셔서 감사드립니다.공항과는 거리가 차량으로 10분 정도 걸리고 호텔 주변에는 맛집이 많이 있읍니다. 또한 을왕리 해수욕장 용유해변은 무료셔틀 24시간 운행해 드리고 있읍니다.다음 방문시 많은 이용 바랍니다.감사합니다.오늘 하루도 즐거운 하루 되세요
8/10 Good
kyunglye
Nov 23, 2022
Liked: Cleanliness, staff & service, amenities
kyunglye
Stayed 1 night in Nov 2022
10/10 Excellent
Melody
Traveled with family and small children
Jul 14, 2022
Liked: Cleanliness, staff & service
This hotel had such wonderful hospitality. Even with the language barrier, the manager was extremely attentive and went out of her way to help us getting meals since everything had closed early due to the weather. The room was nice for a one night stay. I would definitely stay here again if given the opportunity.
Melody
Stayed 1 night in Jul 2022
Response from 지배인 올림 on Jul 15, 2022
Thank you for the review.
I heard that you were comfortable while staying at the hotel
We're happy too. Next time we visit,
I'll take care of you.
Have a great day today.
From the manager
It was much better than i had expected just judging from its star rating. Really nice and clean and specious. Easy check in and friendly employees. Comfortable stay indeed, it was a last minute book.
The room is different from the photo of Web site, and is very dirty. The refrigrator is not clean.
Green
Stayed 1 night in Aug 2019
6/10 Okay
Verified traveler
May 27, 2019
Liked: Staff & service, room comfort
Disliked: Cleanliness
The staff when we checked in was amazing, they went above and beyond for us!
The room was spacious, however the restroom was not clean.. Also we discovered that the jets in the bathtub didn’t work, so that was disappointing. We tried to let the next shift of staff know about the conditions, but they didn’t understand us. :(
Verified traveler
Stayed 1 night in May 2019
Response from aena shin on Jun 7, 2019
Thank you for visiting our hotel, and I am sorry that the bathroom is in bad condition. After you checked out, I found out that the drainage was not good. I'd like to say I'm sorry for not taking action early. I can offer room upgrade services next time you come. I hope you can come back and have a good time.Thank you for this review.
사장님이 아주 친절하시고 세심 하셨습니다 ^^
너무 대만족입니다. 엄마랑 갔는데 저녁에는 을왕리 폭죽 소음도 안들리고 조용히 잘수 있어서 넘 좋더라고요. 을왕리 나 주변 지역에 저녁에는 태워다 주시어서 더욱 편했고요 창문이 많아서 환기도 잘되고 뷰도 너무 좋았답니다. 저희가 있던 방은 그전에 문을 꼭 닫아 놓았던지 조금 오래된 나무 냄새 같은게 나긴 했는데요 몇시간 환기 하니 좋아졌습니다 ! 그리고 욕조도 너무 좋아요!^^
Soeun
Stayed 2 nights in Sep 2023
Response from afg120 on Oct 5, 2023
Soeun님소중한 댓글감사합니다.편히 쉬고가셨다고 하오니 정말 흐뭇합니다.저희 호텔에 만족하시고 좋은글 남겨주셔서 더욱더 감사합니다.앞으로도 최선을 다하는 호텔이 되도록 노력하겠습니다.많은 관심과 성원 그리고 이용부탁드립니다.항상 좋은일이 있으시길 기원드립니다.감사합니다.
방 자체 욕실과 침대는 깔끔한 편이지만, 방향제에 곰팡이가
심하게 피어있네요. 냉장고에 물이 흥건하길래 뭔가해서 봤더니 누가 먹다가 대충 버린 물병도 있고...
그리고 옆방 윗방 소음 다 들립니다. 좀 심하다 싶은 소음은 다른 방 사람들을 위해서 매니저가 관리를 해줘야 하는거 아닐까요?
그리고 창문 바로 아래에 침대가 있어서 춥네요. 작은 방에 큰 침대만 있는데 방바닥이 따듯한게 의미가 있을지...
인터넷과 TV는 잘 되긴합니다.
출장 때문에 잠시 이용했는데 다시 이용하라고 하면 글쎄요.
선녀바위 근처 숙소를 찾다가 조식제공이라고 기재되어 있어서 여기를 선택했는데 별다른 공지없이 당일 아침에 프론트로가니까 코로나 때문에 조식제공이 없다고 하네요.. 주변 밥집도 10시나 10시30분은 되어야 열고 편의점도 없는데 정말 난감하네요.. 홈페이지에 미리 공지라도 해주시지.. 욕조 스파기능도감전사고 예방때문에 전객실 막아놓았다는 공지도 안했습니다..ㅜㅜ 다시는 여기 안올거에요. 서비스 최악입니다!!
sangjoon
Stayed 1 night in Jul 2020
Response from 조정숙 on Jul 9, 2020
고객님 정말죄송합니다. 요즘 사회적 방침상 부득이 하게 조식서비스를 중단하게된 상황인데 이용하신웹이 공교롭게도 해외사이트다보니 공지사항 이나 정정요청이 바로안되고 시간이소요되는사항이라 고객님께 불편을 드려 대단히 죄송합니다.
앞으로 더욱더 노력하겠습니다.